Welcome to Aura Castle!
By accessing and using our website https://auracastle.com/, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

  • These terms apply to all visitors, users, and others who access or use our services.
  • By using our website, you accept our terms in full. If you disagree with any part, please do not use the website.

2. Products & Pricing

  • All products listed on our website are artificial jewellery items.
  • Prices are listed in INR and are subject to change without prior notice.
  • We strive to ensure that product details and images are accurate, but minor variations in color/design may occur due to lighting and screen settings.

3. Order & Payment

  • Orders can be placed online via our website.
  • We accept secure online payments through available payment methods at checkout.
  • Once your order is placed, you will receive a confirmation email or WhatsApp message.

4. Shipping

  • We ship across India.
  • Estimated delivery time is 5-10 working days depending on your location.
  • Shipping details and tracking will be provided once the order is dispatched.

5. Cancellation & Refund

  • Orders can be cancelled within 12 hours of placing the order.
  • Refunds are only applicable in case of damaged, defective, or wrong products as per our Cancellation & Refund Policy.

6. Intellectual Property

  • All content on this website (text, images, logos, product designs) is the property of Aura Castle and is protected under copyright laws.
  • You may not copy, reproduce, or distribute our content without permission.

7. Privacy Policy

  • We respect your privacy. Any personal information you provide is safe with us and will be used only for order processing and communication.
  • For more details, please read our Privacy Policy.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.
  • We are not liable for delays or failures due to external factors such as courier delays, natural disasters, or internet issues.

9. Governing Law

  • These terms are governed by the laws of India, and any disputes will be handled in the jurisdiction of Kinnaur, Himachal Pradesh.

10. Contact Us

If you have any questions about these Terms, you can contact us:

  • MANJU
  • 📧 Email: manjunegi.softech@gmail.com
  • 📞 Phone/WhatsApp: +91-7018065781
  • 🏠 Shop Address:
    D/o-Purushotam Lal, Ward No. 4, Post Office Purbani,
    Tehsil Kalpa, Purbani, Kinnaur, Himachal Pradesh, 172107